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Practical articles and videos designed to support insurers and claims professionals.
Frequently asked questions
I’ve never spoken to a lawyer before. Where do I start?
That’s completely fine. You don’t need to know legal terms or have everything organized. We’ll ask the right questions and guide the conversation.
Do I need to have all my documents ready before contacting you?
No. If you have documents, great—but if not, we can help you identify what’s needed and what can wait.
What should I tell you on the first call?
Just explain, in your own words, what happened and what you’re worried about. We’ll take it from there.
What if I’m not sure whether I even have a legal issue?
That’s a very common situation. Part of our role is helping you determine whether legal involvement is necessary at all.
Will you explain things in plain language?
Yes. We prioritize clear, practical explanations—without legal jargon—so you understand what’s happening and why.
Is it okay if I don’t know the “right” questions to ask?
Absolutely. You don’t need to prepare questions. We’ll guide the discussion and raise the issues that matter.
Do you act for insurers or insureds?
Our practice is primarily insurer-side. We work closely with adjusters and claims professionals to manage risk, control costs, and move files efficiently.
At what stage do you typically get involved?
We are often retained early for file assessment and strategy, but we also regularly step in mid-file or for discrete litigation steps such as pleadings, discoveries, or applications.
Do you provide early liability and exposure opinions?
Yes. Early, practical assessment of liability and damages is a core part of our approach and informs resolution and litigation strategy.
How do you approach cost control?
We emphasize proportionality, early issue-narrowing, and defined scope of work. Where appropriate, we offer flat-fee bundles for predictable stages of litigation.
Do you offer flat-fee pricing?
Yes, for certain matters—particularly Small Claims and defined litigation steps. All bundles have a clearly defined scope.
Who works on the file?
Files are typically handled by a single lawyer from start to finish, providing continuity and accountability.
How do you report to insurers?
Reporting is clear, timely, and focused on liability, exposure, strategy, and next steps. We tailor reporting frequency and format to client preferences.
Do you prepare files for trial?
Yes. All files are prepared with trial in mind, even where early resolution is pursued.
Do you handle mediations and settlement conferences?
Yes. We regularly attend mediations, settlement conferences, and informal resolution discussions.
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